Frequently asked questions

What is ByeBoss?

ByeBoss is an AI-powered financial assistant. Connect your bank and add any extra assets or liabilities, then ask plain-English questions about your money — spending, net worth, categories, trends — and get instant, clear answers.

Do I need to connect my bank to use ByeBoss?

No. You can start with manual asset and liability entry inside Portfolio. Connecting your bank through Plaid gives you automatic transaction sync and the richest assistant experience.

How quickly can I get started?

About 2 minutes. Sign up, connect your bank via Plaid, and you can immediately start asking questions about your finances.

What browsers and devices does ByeBoss support?

ByeBoss is a web app that works on any modern browser — Chrome, Safari, Firefox, Edge — on desktop and mobile. No app download required.

Does ByeBoss see my bank password?

No. Bank connections are powered by Plaid, a trusted financial data platform used by thousands of apps. You log in directly on your bank's secure page. ByeBoss never sees or stores your credentials.

Which banks are supported?

Plaid supports over 12,000 financial institutions across the US and Canada, including all major banks (TD, RBC, BMO, Scotiabank, CIBC, Chase, Bank of America, Wells Fargo, and many more).

How often does my bank data sync?

Automatically once per day. You can also trigger a manual sync from your dashboard at any time from Settings → Bank.

What if my bank isn't supported by Plaid?

You can still use ByeBoss by adding your assets, liabilities, and balances manually in Portfolio. You won't get automatic transaction sync, but you can still track net worth and use the assistant with the data you've entered.

Can I disconnect my bank account?

Yes, at any time. Go to Settings → Bank and click Disconnect. Your existing transaction history is kept; automatic syncing stops.

My bank connection shows 'Needs attention' — what do I do?

This usually means your bank login has expired or requires re-authentication. Click 'Reconnect bank' in Settings → Bank to re-authorize through Plaid. This takes about 60 seconds.

Is my financial data secure?

Yes. All data is encrypted at rest and in transit using AES-256 and TLS. We use Supabase with row-level security so your data is completely isolated from other users. Bank access tokens are stored encrypted with a separate encryption key.

Is my data used to train AI models?

No. Your financial data is never used to train AI models — ours or anyone else's. Queries to the AI are processed in real time and not stored by the AI provider.

Who can see my data?

Only you. ByeBoss staff do not have routine access to your financial data. Row-level security policies in our database enforce this at the infrastructure level.

How do I delete my data?

Go to Settings → Security and click 'Delete account data'. This permanently removes all your documents, transactions, and financial items within 30 days.

What can I ask the AI assistant?

Almost anything about your finances: "How much did I spend on food last month?", "What are my biggest recurring subscriptions?", "What's my net worth?", "Can I afford a $500 purchase?", "Show me my spending trend over 3 months." The AI has full context of your connected transactions and financial items.

Is the AI giving me financial advice?

ByeBoss provides information and analysis based on your own financial data. It is not a licensed financial advisor and does not provide personalized investment, tax, or legal advice. Always consult a qualified professional for major financial decisions.

What AI model powers ByeBoss?

ByeBoss is powered by Claude (from Anthropic), one of the most capable and safety-focused AI models available.

Why is there a daily query limit on the free plan?

AI queries have a real infrastructure cost. The free plan includes 10 queries per day — enough for daily use. Upgrade to Pro for unlimited queries.

What's included in the free plan?

The free plan includes: 10 AI queries per day, Plaid bank sync, manual asset and liability tracking, full transaction review, net worth tracking, and cash flow insights. It's genuinely useful, not a crippled trial.

What does Pro add?

Pro gives you unlimited AI queries, priority AI processing (faster responses), advanced cash flow reports, data export (CSV/JSON), and early access to new features.

How much does Pro cost?

Pro is $30/month or $300/year (save 17%). Sign up free and upgrade anytime from Settings → Billing.

Can I cancel at any time?

Yes. Cancel from Settings → Billing at any time. You keep Pro access until the end of your current billing period with no charges after that.

What payment methods do you accept?

All major credit and debit cards via Stripe. We never store card details on our servers.